Great news! Our factory’s coal briquetting machine has been successfully sold and shipped to Guatemala. It will be used for reprocessing and recycling local charcoal resources, further expanding the application forms of charcoal products.
Brief introduction to customer’s background
The customer is a long-time practitioner in charcoal production and sales, previously focusing primarily on raw charcoal production. They possess stable raw material sources and sales channels locally.
As their business grew, the client accumulated significant amounts of charcoal fragments and leftover charcoal during production. They sought to enhance raw material utilization and reduce waste through reprocessing while developing new product types.
Possessing industry expertise, the client is well-versed in charcoal processing workflows. They explicitly requested equipment to compress existing charcoal into various briquette shapes, meeting diverse market demands.
Specific requirements for coal briquetting machine
During discussions, the client emphasized two core requirements:
- First, fully utilizing existing charcoal resources to achieve circular resource utilization.
- Second, producing briquettes in various shapes to accommodate different customer needs and applications.
Addressing these practical needs, we presented a solution where the charcoal briquette making machine can achieve multiple forming specifications by changing molds.
Throughout the exchange, we fully respected the client’s existing production experience. Based on actual usage scenarios, we provided recommendations regarding mold selection and production process integration to help the client launch their new business more smoothly.
Following confirmation of equipment configuration and details, the customer promptly finalized the order. We then initiated production and a comprehensive machine inspection to ensure optimal operational condition before shipment. After successful commissioning, the equipment was packaged and dispatched as scheduled, arriving safely in Guatemala.