At the start of this month, our factory finished producing a sawdust briquette making machine. The equipment has successfully reached Bolivia and is now in operation. The customer is pleased with both the performance and the quick delivery of the machine. This collaboration has allowed the customer to effectively address the issue of wood waste management.

Customer’s background information

The customer, based in Bolivia, runs a medium-sized wood processing plant that focuses on lumber production. Given the scale of operations, a significant amount of wood waste is produced daily during the lumber processing.

He aims to recycle this waste material to uncover new avenues for economic growth while also addressing local demands for sustainable production practices.

Project requirements and objectives

1. Wood waste is a common by-product of panel production, but it can be a waste of resources and takes up space when stored for long periods. The customer aims to expand their business by converting wood chips into biomass sawdusts using a rod-sawdust briquette making machine to generate clean energy.
2. Since the voltage in the customer’s area differs from that in China, the machine must be adapted to the local conditions. Additionally, the wood biquette making machine needs to be fitted with wear parts like heating rings and screws to ensure the equipment operates reliably over time.
3. The customer has an urgent procurement plan and is looking to receive the equipment as soon as possible to meet the required shipping schedule.

Solution for sawdust briquette making machine

Upon receiving the customer’s order, we promptly began organizing the production and shipment of the wood sawdust briquette machine. Here are the key measures we implemented:

1. We adjusted the voltage of the bar making machine based on the specific conditions of the customer’s local power grid to ensure stable operation in Bolivia.
2. In addition to the machine, the customer also ordered three sets of heating coils and two screws to meet future consumable replacement needs. As part of our after-sales support, we included one spiral and one heating coil at no extra charge.
3. The customer had a tight deadline for the equipment delivery, and fortunately, our factory had the sawdust briquette making machine in stock. After confirming the order, we swiftly completed the packaging and dispatched the equipment to ensure it reached Bolivia on time.

For more information about the above products, please click Sawdust Briquette Machine | Biomass Briquette Press Machine. The customer mentioned that he intends to keep working with us and has plans to increase the scale of biomass briquette production to create more clean energy products.